top of page

Terms & Conditions

Terms & Conditions - the basics

Welcome to Black Quill. These Terms and Conditions ("Terms") govern your use of our website and the purchase of any products. By accessing our site, you agree to follow and be bound by these Terms.

​

1. Who We Are

  • Business Name: Black Quill

  • Registered Address: 88 Barras Avenue West, Blyth, NE243LR

  • Contact: info@blackquill.co.uk

  • Company Registration Number: tbc

​

2. Eligibility to Purchase

To purchase products from our site, you must be at least 18 years of age or have the express permission of a parent or legal guardian. By placing an order, you confirm you meet these requirements.

​

3. Medical & Educational Disclaimer

Some of our books and resources are designed to provide educational support for parents of children e.g. those with selective eating habits.

  • Not Medical Advice: The content on this site is for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.

  • Consult a Professional: Always seek the advice of a paediatrician, registered dietitian, or qualified health provider regarding any medical condition or serious nutritional concerns.

​

4. Orders and Payment

  • Contract Formation: A legally binding contract is formed only once we send you an Order Confirmation email.

  • Pricing Errors: We reserve the right to cancel orders if there is an obvious pricing error or if an item is out of stock.

  • Payment: We accept [List Payment Methods]. All transactions are encrypted for your security.

​

5. Your Right to Cancel (Returns)

In accordance with the Consumer Contracts Regulations, you have a 14-day cooling-off period.

  • You may return any unused, physical book within 14 days of receipt for a full refund.

  • Digital Content: If you purchase digital downloads (e.g., PDFs), you acknowledge that your right to cancel ends as soon as the download begins.

​

6. Intellectual Property

All content on this site, including text, book illustrations, and logos, is the property of Black Quill or its licensors. You may not reproduce, distribute, or use any materials for commercial purposes without our written consent.

​

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability for any claim shall not exceed the price paid for the specific product.

​

8. Governing Law

These terms are governed by the laws of England and Wales.

bottom of page