Privacy Policy

At Black Quill, we take your family’s privacy as seriously as we take mealtime. This policy explains how we collect, use, and protect your information when you visit our site or purchase our books.

1. Information We Collect

We only collect the information necessary to get our books to your door:

Personal Details: Name, email, and shipping address provided during checkout Information Commissioner’s Office (ICO).
Payment Info: Processed securely via [Stripe/PayPal/Shopify]; we never store your credit card details on our servers.
Browsing Data: Non-identifiable data (like your device type) to improve site performance.

2. Children’s Privacy (A Note to Parents)

Our site is intended for use by parents and caregivers.

We do not knowingly collect personal data from children under the age of 13.
If you believe your child has provided us with information, please Contact Us immediately so we can delete it in accordance with the Children's Online Privacy Protection Act (COPPA).

3. How We Use Your Data

We use your information to:

Process and ship your book orders.
Send you mealtime tips or "new release" updates (only if you opt-in to our newsletter).
Respond to your customer service enquiries.

4. Cookies

We use "cookies" to keep track of what’s in your shopping basket. You can choose to disable cookies in your browser settings, though this may prevent you from placing an order. Learn more about managing cookies from AllAboutCookies.org.

5. Third-Party Sharing

We will never sell or rent your data. We only share information with trusted partners essential to our service, such as:

Delivery Couriers: To deliver your books.
Email Providers: To send your order confirmations.

6. Your Rights

Under the GDPR, you have the right to access, correct, or delete your personal information at any time. To make a request, please email info@blackquill.co.uk.